**SHIPPING & RETURNS**
At Wallstudio, our commitment is to ensure that your order reaches you in impeccable condition, meticulously packaged, and within the specified timeframe. We take pride in the details, and many of our orders come with a small note that provides insights into the underlying concept, the creative process, or the intricate craftsmanship involved. Keep an eye out for these little extras that make your experience with us special. Please review the following information about our shipping and returns policies.
**Shipping Operations:**
– Our shipping operations are carried out throughout the week, with the exception of weekends and public holidays. This ensures that your order is processed and dispatched promptly.
**Quality and Safe Handling:**
– We prioritize the quality and safe handling of each product we deliver. To achieve this, we exclusively partner with reputable courier agencies for all our shipping needs. Rest assured that your items will be treated with care and attention to detail during the shipping process.
**Unavailability of Courier Services:**
– In cases where courier services are unavailable in your specific locality, we encourage you to get in touch with us at care@wallstudio.in. We are dedicated to assisting you in finding a suitable solution to ensure your order reaches you efficiently.
**Buyer Agreement:**
– When you make a purchase from Wallstudio, particularly through our website, you, as our esteemed buyer, are in agreement with our shopping terms, conditions, and policies. Your satisfaction and overall experience are of paramount importance to us, and our policies are thoughtfully designed to ensure that your journey with us is smooth and enjoyable.
**Shipping Policy:**
– Shipping charges within India are included in the price of the product. You can shop with confidence knowing that the displayed price covers shipping costs for deliveries within India.
– For orders being shipped outside India, shipping charges will be calculated and presented at checkout. If your order contains multiple products, the system will sum up the total of all individual shipping charges for your convenience.
– Please be aware that for orders shipped outside India, additional charges may apply, including but not limited to customs duties and wood treatment fees. Custom charges, if applicable, will be collected by our shipper at the time of delivery. Any other potential charges will be communicated to you by our team via email before the shipping process begins.
– It’s important to note that the prices displayed on our website are inclusive of GST (Goods and Services Tax). However, these prices exclude any other taxes that may be applicable in your specific region.
– Kindly be aware that all shipping costs, including those associated with returns, are non-refundable.
At Wallstudio, we are dedicated to delivering an exceptional shopping experience and ensuring that your orders are handled with care and professionalism. If you have any questions or require further assistance, please do not hesitate to reach out to us through the provided contact information. Your satisfaction is our top priority.